It’s an instant digital download. As soon as your order is complete, you can download the PDF right away — there’s no shipping and nothing to wait for.

Any device that opens a PDF — your phone, tablet, or laptop — and you can print it too. It’s yours to keep with lifetime access, so you can work through it at your own pace.

Refunds are handled under the store’s Refund Policy (30 days, with a digital-access caveat). If you have any questions about your order, reach out and the store team will help.

Yes. The steps are general — choosing what you want, vetting a baker, placing the order, and planning collection — so they apply to any bakery and any style of birthday cake.

It prompts you to note dietary needs such as gluten-free or nut-free early and confirm them with your baker. For anything allergy-critical, always confirm directly with the bakery.

It does. Dedicated sections cover the practical details and collection — safe, level transport, keeping the cake cool, checking storage, and inspecting it for damage on pickup.